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Retail Associate

Position Description:

We make beautiful, handcrafted western boots and we think everyone should have a pair (or five)! Join us in telling our story to customers and helping them find their first (or fifth) pair of Tecovas. We're opening a showroom in Austin, Texas and we need passionate folks to help us fit customers, make recommendations, and ultimately welcome them to the Tecovas family at both our showroom and at special events. Specific responsibilities include:

  • Live and breathe the Tecovas aesthetic as the in-person representative of our brand
  • Assist in daily operations of the showroom and special events, including visual merchandising, maintaining aesthetic and cleanliness, and responding proactively to unexpected circumstances
  • Use exceptional communication and sales skills to educate customers on the Tecovas brand, fit, products, and style
  • Identify and implement creative ways to optimize each customer's experience at Tecovas -- don't be afraid to go the extra mile!
  • Assist and execute event-based, weekly, and monthly sales goals and initiatives
  • As needed and desired, participate in broader marketing strategy and implementation, including but not limited to social media, on-campus marketing, and special offline events
  • Ensure all customers' desires and needs are met efficiently, politely, and effectively

This role will be hourly and will likely initiate as a part-time role and evolve with sales needs and the candidate's growth within the role. It will report to the core leadership team. Most of the work will be done in our East Austin-based showroom, but travel to special (in-state) events will be required every now and then.

Qualifications:

  • High school diploma required
  • BA/BS preferred but current college students gladly invited to apply
  • Relevant retail experience desired but not required
  • Ability to operate a computer and related sales programs efficiently and effectively
  • Strong interpersonal skills and emotional intelligence
  • Positive, pleasant, and friendly demeanor

Compensation:

  • Competitive hourly retail wage
  • Flexible work hours granted based on performance
  • Tecovas gear and boots

Company Description:

Tecovas is revolutionizing the western-wear market as the first brand to make beautiful, handcrafted cowboy boots and sell them exclusively directly to customers. We are a rapidly-growing startup brand based in Austin, Texas with bootmaking operations in León, Mexico. We have an amazing cohort of customers, venture capital-backing, and a core team ready to expand and disrupt the US boot market.

Important note: We take hiring very seriously. Interviewing at Tecovas may include phone calls, on-site interviews, and on-the-job mock cases. We are unable to follow-up with each and every applicant, but we do our best to run a thorough process for candidates with whom we identify a potential fit.

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